Digital Adapter Troubleshooting

Remote issues

• Make sure the batteries are installed correctly.
• Make sure the remote can see the front of the adapter.
• Use your TV remote to turn the TV on or off.

Blinking adapter/No picture

• Make sure all cables are securely connected.
• Unplug the adapter and allow at least 5 minutes before plugging it back in.

Solid green light/No picture

• If you're using an HDMI cable, make sure your TV is set to the HDMI input.
• If you're using a coaxial cable, make sure the TV and adapter are set to the same channel (3 or 4).
• Try switching the TV and adapter to the other channel (3 or 4).
• If connecting through a VCR or DVD player, make sure it's on.
• Make sure all cables are firmly connected.
• Check the input setting on your TV. Make sure it's set to ANT or CABLE.

Adapter light isn’t turning on

Make sure the power cord is connected to the adapter and plugged into a live electrical outlet.

Rebooting Adapter

To reboot your adapter, unplug it and allow at least 5 minutes before plugging it back in. If you're still having issues with your adapter, contact us.